LightfixuresUAE ships your product via  (door to door shipping):

• DPD, Evri, FedEx, USPS, or Royal Mail
• Delivery Time:7-14 days of dispatch
• Dispatch Time: 1 Week
• Free shipping across the UAE
• Shipped from Overseas

We partner with trusted international carriers including DPD, EVRI, FedEx, USPS and Royal Mail to ensure reliable door-to-door delivery across the UAE. You will receive a tracking number once your order is shipped.

Once you complete your purchase, we’ll send a confirmation email with all your order details. After shipment, you’ll get another email with tracking info.

Need to change or cancel your order? Contact us at : lights@lightfixturesuae.com
Or contact us directly here : Contact us

You'll get your tracking number and shipping confirmation email when your order is ready to ship. Then you can track your order here Order Tracking

You may return most items within 30 days of delivery for a refund, exchange, or store credit.

1) Go to our Returns Center to start a return!
2) We will respond to the return email in 2 business days. 
3) Refund will be returned to the original bank account within 3 business days.

There are a few items that can’t be returned :

• Clearance items
• Gift cards
• Personalized items
• Items you have already assembled
• Items have been received over 30 days of delivery
 

Please check our Refunds & Returns Policy for more information

Paypal— You could get the refund back immediately once initiated;

Shopify Payment— You can get your funds back in just 5 days;

If your item arrives damaged, defective, or incorrect, you are eligible for a full refund or replacement. Please contact us through our Return Center within 7 days of delivery with photos of the damage, and we will provide a free return label.

1. Premium Designs for Your UAE Home We offer a carefully curated selection of modern, minimalist, and luxury designer lighting — from Scandinavian chic to crystal elegance. Whether you're furnishing a villa in Dubai or an apartment in Abu Dhabi, you'll find the perfect piece to transform your space.
2. 15+ Years of Industry Expertise Founded in 2010, we've spent over 15 years building direct relationships with 10+ top manufacturers worldwide, including partners like Wayfair and Lowe's. By eliminating middlemen, we deliver high-end lighting at fair, transparent prices.
3. Always Free Shipping – No Minimum Order Every single item ships free of charge to your doorstep across all Emirates. No hidden fees, no minimum spend — just straightforward pricing from the start.
4. Secure & Flexible Payment Shop with peace of mind. We accept Visa, Mastercard, Apple Pay, Google Pay, American Express, Union Pay, and Shop Pay.
5. 100% Satisfaction Guarantee Not happy with your purchase? You have 30 days to return it for a full refund. If your item arrives damaged or defective, we'll replace it free of charge — no questions asked.
6. Attractive Discounts & New Customer Benefits

• New customers: 10% OFF with code SAVE10
• Orders over 999+ AED: 12% OFF with code L12
• Orders over 1499+ AED: 15% OFF with code L15 Plus, check out our Summer Sale for up to 30% off select items!

Dedicated Customer Support Have questions about a fixture or need help with your order? Email us at lights@lightfixturesuae.com — we guarantee a fast, hassle-free, and personalized response.

Absolutely! Just email us at lights@lightfixturesuae.com with:

• A photo of your room
• Your preferred style (modern, crystal, minimalist, etc.)
• Room dimensions and ceiling height

We'll personally recommend the best options for your space — free of charge.

Yes! We offer special pricing for businesses, interior designers, hotel developers, and contractors in the UAE. Whether you're furnishing a villa, fitting out a hotel, or designing a commercial space, we can provide a custom quote. Email us at lights@lightfixturesuae.com with your requirements.